Sector — horeca

Run your locations, your reservations, and your public presence from one workspace.

For Dutch horeca operators with multi-location structures and SLA-shaped service obligations: bookings, content marketing, newsletter, GDPR-clean guest data, recurring location compliance — running on one governed workspace, in EN/NL/AR.

The operating view

One operating view from first signal to next decision.Presence, delivery, evidence, and decisions stay connected.
  1. PresenceBuyer signal
  2. EvidenceReviewed
  3. DecisionOwned next step
  4. DeliveryVisible progress
  5. ControlCommercial record
Operating layer liveOwner · evidence · next decision
One operating view from first signal to next decision. Presence, delivery, evidence, and decisions stay connected.

Five connected systems

The workspace your firm would run

Capabilities are grouped by the outcome they support, not by the provider behind them.

01

Booking Engine — horeca adapter template

Public reservation flow shaped for table service: party size, time window, location selection (multi-venue), special requests, protected form handling. Reservation lifecycle, status history, notifications. Not a Calendly clone — a horeca-shaped flow built into the same workspace.

02

Multi-location facility structures + SLA tracking

One workspace, multiple venues: each location has its own facility record, recurring tasks (cleaning logs, equipment checks, supplier orders), SLA compliance percentage, location-level breakdown. Operations leads see across the portfolio; venue managers see only their own location via permission-based access.

03

Content Studio + Newsletter for guest acquisition

Drafts in five narrative styles for menu launches, seasonal events, chef profiles, location-specific stories. Author profiles for chefs and managers with bylines. Newsletter on managed delivery with audiences segmented by location preference. Workspace popups offer a newsletter signup tied to a discounted-first-visit booking — exit-intent on the menu page works.

04

Page Builder + EN/NL/AR localization

Constrained visual page builder: hero, location lists, menu blocks, FAQ, contact. Brand-safe — managers can update a seasonal menu or a holiday-hours block without breaking the design. Sticky locale preference for international guests, RTL-clean Arabic surface for MENA visitors.

05

GDPR + governed AI for guest data

Reservation data and contact lists sit on a GDPR-aware base: workspace-scoped privacy settings, retention windows, spam protection on every public form. AI credit metering with reviewable usage record means menu drafts, chef-bio drafts, and review-response drafts are auditable — and a manager can roll back any AI-suggested edit before it goes live.

Public system

Proof — honest about what we have and don't have

There is no published anonymized iSystem horeca case study yet. We don't fabricate proof points. What does exist: the platform is operational, the multi-location facility structures and SLA tracking are shipped capabilities (verifiable in the public dashboard at isystem.ai itself), the booking engine ships with a horeca-specific adapter template, and Hossam can demonstrate the full horeca operator workflow live in a free 30-minute Systems Fit Call. When a horeca operator deploys and consents to publication, an anonymized case study lands here — same structure as the legal-firm case study below.

See the legal case study →

Scope and boundaries

Scope and boundaries

Replaces: ResDiary or similar reservation system · Mailchimp · WordPress + freelance content writer · TripAdvisor / Google review monitoring done manually · agency retainer for Instagram and content production · spreadsheet-based recurring task tracking across locations.

The offer

Pricing

Foundation System: €3,900 setup + €249/month — for single-location operators wanting a structured digital presence and reservations. Growth Operating System: €7,500 setup + €699/month (metered AI) — for multi-location operators running ongoing content, newsletter, SLA tracking, and Growth scope.

Start with the free Fit Call

Foundation

Foundation System

Standard €7,800 setup + €498/month

€3,900 setup

€249/month21 business days
A managed public presence, structured content, lead capture, analytics, and GDPR foundations.
  • Managed website and conversion paths
  • Structured content and EN/NL/AR localization
  • Lead capture, analytics, and GDPR foundations
  • Ongoing care, review, and accountable ownership

Growth

Growth Operating System

For a broader operating loop

Standard €15,000 setup + €1,398/month

€7,500 setup

€699/month30 business days
Foundation plus the publishing, search, audience, booking, Business Spine, workflow, and commercial-control loops that need to keep moving.
  • Content Studio and governed AI review
  • SEO Control Center and editorial improvement
  • Newsletter, booking, checkout, and conversion popups
  • Business Spine, workflows, Legibility Hub, and integration-health evidence

Systems Blueprint. €490 · 90 minutes · credited to implementation within 30 days.

Embedded Systems Engagement. Proposal-only when the operating scope requires it.

Prices exclude 21% VAT, third-party services, and metered AI usage.

Foundation and Growth →

A sensible fit

Owner-led firms with a real operating outcome.

The system is most useful when someone owns the next decision and is willing to review the evidence.

Keep specialist tools specialist

iSystem is not for every horeca operator

Keep specialist systems where they are needed; iSystem connects the layer around them.

  • Single-location cafés that need only a menu and an Instagram link — a one-page site is cheaper
  • High-volume chains with PMS / POS integration as a hard requirement (Lightspeed / Mews / Toast category)
  • Operators wanting full delivery-marketplace integration (Uber Eats / Thuisbezorgd backend)
  • Owners with no interest in publishing public content — the SEO + content moat doesn't apply